Can't verify license

Please post public support tickets here. Note: for private support tickets, please send an email to support@cshtml5.com instead.
Rourke
Posts: 11
Joined: Mon Jun 06, 2016 7:26 pm

Can't verify license

Postby Rourke » Mon Apr 12, 2021 8:29 pm

myaccount.cshtml5.com appears to have an invalid or expired security certificate. This means I can't log in to my account, and more importantly I can't debug because the Simulator won't connect to it in order to verify the license either. I tried contacting support@cshtml5.com a week ago with this issue, but no response. I've had a new key for two weeks and still unable to use it!

JS-Support @Userware
Site Admin
Posts: 1142
Joined: Tue Apr 08, 2014 3:42 pm

Re: Can't verify license

Postby JS-Support @Userware » Tue Apr 13, 2021 12:50 am

Hi,

Apologies for this issue.

We are going to fix this with highest priority. Please expect an update in the coming days.

Thanks!
JS-Support


Return to “Technical Support”

Who is online

Users browsing this forum: No registered users and 49 guests

 

 

cron