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[RESOLVED] Simulator does not launch

Posted: Mon Jul 11, 2016 7:40 am
by ThibTib
Hello,

I've downloaded the new version of the Beta (8.4) and I've a problem : the simulator does not launch when I try to debug my application.
My visual studio build my solution, but just after, at the time of runtime, my visual studio freeze and I need to kill it with the task manager.

I've tried to launch it from its folder (MSBuild\Csharp...\InternalStuff\Simulator\...Simulator.exe, but same problem, the file explorer freeze.

I've tried to downgrade to Beta 8.3 and 8.2, same problem.

For your information, I've a VS Entreprise 2015.
Do I need some plugin and extensions to my VS ? Because I made some cleaning and I think I uninstall something usefull to CSHTML5...


Thanks in advance.

Re: Simulator does not launch

Posted: Mon Jul 11, 2016 8:31 am
by JS-Support @Userware
Hi,

You said that you have tried with Beta 8.2 right? It is very odd that you experience a crash/freeze in Beta 8.2 because that version used the old Simulator which had fewer dependencies.

Did it ever work in the past on your same machine?

Thanks.
Regards,
JS-Support

Re: Simulator does not launch

Posted: Mon Jul 11, 2016 9:19 am
by ThibTib
Hi and thanks for your rapid answer.

Yes it worked just fine in the same machine with the old version 8.2.

What I'm thinking right now is that I've bought the professional version of the product. I've validated this product in my other computer and I think the pro version is not validated in my actual machine. Does it matter ?

Re: Simulator does not launch

Posted: Tue Jul 12, 2016 12:22 am
by ThibTib
Hi,

I finally find the problem (without intention).

I've tried to activate my pro version and I remembered that my anti-virus blocked this setup.

So I deactivate my anti-virus and ran the simulator from its setup, it worked.

Re: [RESOLVED] Simulator does not launch

Posted: Tue Jul 12, 2016 5:20 am
by JS-Support @Userware
Thank you.

Can you please elaborate on what you mean by "my anti-virus blocked this setup" and what you mean by "ran the simulator from its setup"?

What do you mean here by "setup"?

Thanks.

Re: [RESOLVED] Simulator does not launch

Posted: Wed Aug 03, 2016 3:15 am
by ThibTib
I mean "from its .exe file".